A recent press release from the NC Dept. of Health and Human Services shares that, “North Carolina’s innovative Healthy Opportunities Pilots (HOP) reduced health care costs by an average of $164 per month for NC Medicaid beneficiaries, according to the results of a study announced today by the North Carolina Department of Health and Human Services. The study, conducted by the Cecil G. Sheps Center for Health Services Research at the University of North Carolina, found the program led to a significant shift in patient care. HOP participants had fewer emergency department visits and hospital stays and more visits with less-expensive outpatient providers like primary care practices.“A recent press release from the NC Dept. of Health and Human Services shares that, “North Carolina’s innovative Healthy Opportunities Pilots (HOP) reduced health care costs by an average of $164 per month for NC Medicaid beneficiaries, according to the results of a study announced today by the North Carolina Department of Health and Human Services. The study, conducted by the Cecil G. Sheps Center for Health Services Research at the University of North Carolina, found the program led to a significant shift in patient care. HOP participants had fewer emergency department visits and hospital stays and more visits with less-expensive outpatient providers like primary care practices.“

North Carolina ranks 41st nationally on Long-Term Services and Supports, reflecting the fragmented system of care that many residents in WNC and across the state face when seeking help. For many people across North Carolina, and especially in Western North Carolina (WNC), finding help can feel like navigating a maze. Whether someone is seeking support for aging in place, disability services, caregiving, housing stability, or recovery, the system often requires knocking on multiple doors before finding the right one.

The No Wrong Door framework was created to address this challenge. Guided by the Administration for Community Living, No Wrong Door is not a single program, technology platform, or intake system. Instead, it is a framework that helps states align governance, outreach, counseling, and access points so individuals can more easily find and receive the resources, information and help they need.